Privacy Policy

Dim's Kitchen Inc. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website or using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Dim's Kitchen Inc.
10762 Glenoaks Blvd Unit A
Pacoima, CA 91331
Phone: (747) 306-6591
Email: dimskitchen@yahoo.com

We may collect information that you voluntarily provide when you contact us, request a quote, place an order, schedule catering services, subscribe to communications, or otherwise interact with us.

The information we collect may include:

• Name
• Email address
• Telephone number
• Billing address
• Delivery address
• Event information
• Guest count
• Payment information
• Communications and correspondence
• Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Pages visited
• Date and time of access
• Referring websites

We may use your information to:

• Respond to inquiries and quote requests
• Process and fulfill catering orders
• Coordinate deliveries and events
• Communicate regarding orders and services
• Improve our website and customer experience
• Maintain business records
• Prevent fraud and unauthorized activity
• Comply with legal obligations
• Enforce our Terms and Conditions

If payments are processed through our website or third-party payment providers, payment information may be collected and processed by those providers. We do not store complete credit card numbers or sensitive payment credentials unless specifically required to complete a transaction.

All payment processing is subject to the privacy and security practices of the applicable payment processor.

Our website may use cookies, analytics tools, and similar technologies to improve functionality, analyze website traffic, remember user preferences, and enhance the user experience.

Cookies are small files stored on your device that help websites function more efficiently. Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain website features.

We do not sell your personal information.

We may share information with:

• Service providers who assist with website hosting, payment processing, marketing, analytics, or business operations;
• Delivery personnel or event staff involved in fulfilling your order;
• Professional advisors, including attorneys, accountants, and insurers;
• Government agencies, law enforcement, or regulatory authorities when required by law;
• Successors in connection with a merger, acquisition, business transfer, or sale of assets.

Any sharing of information is limited to what is reasonably necessary for the intended purpose.

We retain personal information only as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

When information is no longer needed, we may securely delete, anonymize, or destroy it in accordance with applicable law.

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of any information transmitted to or stored by us.

If you are a California resident, you may have certain rights under applicable California privacy laws, including the right to:

• Request information regarding the personal information we collect about you;
• Request correction of inaccurate personal information;
• Request deletion of personal information, subject to legal exceptions;
• Request information regarding categories of information collected, used, or disclosed;
• Not be discriminated against for exercising privacy rights.

To submit a privacy-related request, please contact us using the information provided below.

We will respond to verified requests in accordance with applicable California law.

Our website and services are not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any third-party websites they visit.

If you provide your email address, we may send communications regarding your inquiries, orders, services, promotions, or company updates.

You may opt out of promotional emails at any time by following the unsubscribe instructions included in the email or by contacting us directly.

Please note that we may continue sending transactional or service-related communications necessary to fulfill orders or comply with legal obligations.

We reserve the right to update or modify this Privacy Policy at any time. Any changes become effective immediately upon posting to our website.

Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

If you have questions about this Privacy Policy or wish to exercise any applicable privacy rights, please contact us:

Dim's Kitchen Inc.
10762 Glenoaks Blvd Unit A
Pacoima, CA 91331
Phone: (747) 306-6591
Email: dimskitchen@yahoo.com

By using our website, you acknowledge that you have read and understood this Privacy Policy.